What type of payments do you accept?
Why Do I Need to Supply Personal Info?
Why Can't I Buy My Pen?
If you have been rejected from our purchasing process, it may be that you are underage in your state or that your state laws prohibit sales. If our system is unable to verify your legal age, you may alternatively send us an email containing an image of a valid government issued ID, and we will manually review your information to verify your legal age in the corresponding state of residence. You are more than welcome to cover or sensor any sensitive information such as your Driver License or Passport number. Once your account has been verified, you will no longer be asked to provide ID upon checkout while logged into your Element Vape account.
Due to the recent FDA regulations placed last year, we are required by law to check a valid ID in order to verify that you are of age in your state to purchase products from our website.
Please note that we currently use AgeChecker.net Age Verification for all age verification screenings on our website.
Do You Fulfill Wholesale/Bulk Orders?
What We May Collect
During your checkout, we may use AgeChecker.net to collect
- Your name
- Your contact information
- Your age
- Demographic information such as zip code, preferences and interests
What We Do With Your Information
- internal record keeping
- improving products, services and the website
- promotional emails about new products, special offers or other information
We will NEVER sell your information.